---
title: Acumatica CRM - Integrated Sales Automation VOIP
description: Learn about Lightspeed Voice integrated Acumatica CRM customer service and sales automation VOIP tools.
---

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# Acumatica CRM - Integrated Acumatica Sales Automation and Customer Service VOIP

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**Plug-n-play phone system with sales automation tools to make it easy to automate sales and customer service processes.**

Lightspeed Voice offers businesses the communications advantage of a “Fortune 500″ at a fraction of the cost over traditional phone systems. We enable our customer to release themselves them from the expensive, obsolete, and inadequate telephone lines and move their voice communications into the 21st Century through state-of-the-art high-speed data connectivity.

PrismPBX is a fully hosted state-of-the-art telephone system. You can combine multiple locations or simply connect remote personnel into a single, unified communications platform. Our fully hosted system is not tied to our client’s physical location and is not disrupted by local power or internet interruptions. Forget the worry of disaster planning or data loss, with Lightspeed, all of your voice communications are powered 100% by Cisco Systems networking equipment in multiple geographically-dispersed, fully redundant data centers.

PrismPBX is more than just a phone system; it is a fully-featured management tool that gives you full control over all of your voice communications. With the Lightspeed PrismPBX, you have Everything Under Control.

| ## Prism PBX® ### MORE THAN JUST VOIP PrismPBX® is for managers and owners looking to improve client experience, elevate their business’s performance, and connect their staff with a fully supported, easy-to-use, and customizable client communications platform. ### MORE CONTROL - Auto schedule call forwarding - Text your customers - Play advertisements and custom music - Coach employees without customers hearing - Use Queuing, Agent priorities, and Auto Attendant ### MORE COMMUNICATION - Auto redirect calls if service is interrupted - Join multiple offices into a unified system - Have calls follow you wherever you are - Intelligently route calls to groups of extensions ### MORE INTELLIGENCE - See entire system, from anywhere, all the time - Protect your business by recording your calls - Allow staff to clock in and out using their cell phones - See what’s happening with visual reports ### MORE SUPPORT - Get support fast, without long wait times - Free support for a lifetime of relationships - Integrate with third-party API integrations - No phone installation or setup necessary | ## Follow-Up Tool® ### MORE THAN JUST CRM Follow-Up Tool® is designed to help you connect with clients and solve their problems. Automate processes, customize their experiences, and identify your best lead generators with reporting and touch histories. ### MORE CONNECTIONS - Log calls with proprietary dialer - Review touch history of every prospect - View prospects and related sales - Add prospects manually or in bulk - Apply plans to individual prospects ### MORE PERFORMANCE - Review staff work - Review touch history - Intelligent custom-generated reports - Manage staff objectives using KPI's ### MORE AUTOMATION - Automated texts and e-mails - Daily to-do lists - Preloaded follow-up communication plans - Build and save custom follow-up plans ### MORE PREPARED - Lightspeed Voice offers training for your staff - Training videos and tutorials available online - US-based team means no waits or barriers - Frequent product updates |
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### Lightspeed Voice

- Acumatica CRM and Sales Automation Tools

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