As your business grows, managing your pipeline, your sales reps, and accurately forecasting and reporting on your sales activities can become more of a challenge. Your business needs to be organized so you can avoid misplacing leads, ensure every opportunity is followed up on, and know what your sales team should be focusing on at any given time.
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5 Ways Sage CRM Helps Businesses Grow:
1. Increase Sales Performance and Results
Sage CRM is helping businesses like yours every day to simplify sales processes and make the most of every sales opportunity. With instant access to pipelines, contacts, calendars, and sales reports, your sales people are freed up to focus all their efforts on selling, whether in the office or on the road.
2. Deliver Excellent Customer Service
Sage CRM is used by thousands of businesses every day to deliver exceptional customer service regardless of their size, ensuring a world-class customer experience every time. With case management, a centralized knowledge base and powerful reporting, Sage CRM gives customer service teams access to updated customer information from right across the business. Customer service teams can now have more meaningful conversations with customers, leading to increased customer satisfaction levels and faster call resolution times, helping them to be more productive.
3. Targeted Marketing and Social Reach
With Sage CRM you can slice and dice your customer and prospect information to create campaign lists with the highest potential for success, plan your campaigns with precision and track campaign results with ease. Sage CRM also works with key social media applications including LinkedIn, Facebook and Twitter, helping you to reach and engage with your customers and prospects across multiple touch points.
Companies of all sizes are bringing social media into their business in a manageable and constructive way. Social CRM allows you to start engaging with your customers and prospects in a collaborative manner across key social channels such as LinkedIn, Twitter and Facebook. By incorporating social media into your sales, marketing and customer service activities you can learn more about your customers likes and dislikes. By leveraging the vast amounts of information available on social media channels in a meaningful manner, you can uncover more leads and better interact with your customers and prospects, boosting your overall customer experience.
4. Expand Your Mobile Sales
Sage CRM gives businesses access to critical customer information in real-time, on any device regardless of their location. Your sales and customer service teams can view and update contacts, opportunities, leads and cases when on the road or at customer sites, helping them to become more productive and service your customers more effectively.
5. Leverage Email
Sage E-marketing for Sage CRM gives businesses built-in email marketing within your Sage CRM, allowing you to quickly and easily build campaign lists, design effective email communications and deliver your messages to the right people at the right time. Responses to your email campaigns can be analyzed in real-time, allowing you to continuously make improvements and maximize your ROI.