Recorded: 18 Invoice Collection Call Strategies & Best Practices for Getting Paid Faster.
Date: Thursday, June 4, 2015
Time: 10 AM PT / 1 PM ET (1hr)
A successful invoice collection call requires that you to do more than just pick up the phone and start dialing and if you don’t have a specific invoice collection call strategy in place, you’re wasting more time and money than you might realize on ineffective and inefficient processes.
Join us for a live webinar and you’ll learn how to conduct critical research to better understand the demographics and psychographics of your specific customer base so you can design and implement a more effective collection call strategy and shorten the order to cash cycle with less effort.
This is a can’t miss webinar for executives, managers, and collectors to learn how to develop a winning strategy in regards to your specific business and customer base to flat out get paid faster.
Here’s what you’ll learn:
- Reseach
- Understanding Your Customers
- Understanding Your Contacts
- Understanding Your Accounts Receivable
- Set Goals
- Get Paid Faster
- Reduce Bad Debt Write-Offs
- Reduce Invoice Disputes
- Strategies
- Automate email communications
- Centralize information
- Manage by exception
- Call Scripts
- Know Who to Call
- Know When to Call
- Know Why you’re Calling
- Know What to Say
- Know How to Handle Objections
- Know What to do Next
- Measure Results
- Business Analytics
- Key Performance Indicators
- Keep Everyone Informed