Recorded: 18 Invoice Collection Call Strategies & Best Practices for Getting Paid Faster.

Reduce Accounts Receivable

Date:  Thursday, June 4, 2015

Time: 10 AM PT / 1 PM ET (1hr)

A successful invoice collection call requires that you to do more than just pick up the phone and start dialing and if you don’t have a specific invoice collection call strategy in place, you’re wasting more time and money than you might realize on ineffective and inefficient processes.

Join us for a live webinar and you’ll learn how to conduct critical research to better understand the demographics and psychographics of your specific customer base so you can design and implement a more effective collection call strategy and shorten the order to cash cycle with less effort.

This is a can’t miss webinar for executives, managers, and collectors to learn how to develop a winning strategy in regards to your specific business and customer base to flat out get paid faster.

Here’s what you’ll learn:

  • Reseach
    • Understanding Your Customers
    • Understanding Your Contacts
    • Understanding Your Accounts Receivable
  • Set Goals
    • Get Paid Faster
    • Reduce Bad Debt Write-Offs
    • Reduce Invoice Disputes
  • Strategies
    • Automate email communications
    • Centralize information
    • Manage by exception
  • Call Scripts
    • Know Who to Call
    • Know When to Call
    • Know Why you’re Calling
    • Know What to Say
    • Know How to Handle Objections
    • Know What to do Next
  • Measure Results
    • Business Analytics
    • Key Performance Indicators
    • Keep Everyone Informed