ERP Consulting Fort Wayne, IN
Premier Provider of ERP Consulting Services Fort Wayne, IN
The mission of Convergence Technologies, ltd. is to provide quality business technology with exceptional service for our clients while promoting an enjoyable environment of continuous learning and growth for our staff.
Whether you are a business start-up or a business that has been in existence for a couple of generations, your people, processes and technology are the keys to whether your projects succeed or fail.
Is your system still operating at peak efficiency? As time goes on, the business grows, goals change and evolve, new products and services are added. Your software system needs to be able to adapt to those changes. That is why an annual checkup maybe necessary to help ensure your ERP software system is working well for your company.
User training helps your team use technology to its maximum potential. This ensures that you gain more value and benefits from your technology investment. Training can be in person or virtual, it is tailored to each company’s needs and helps the company reach its growth goals.
Data Analytics is key to helping your company be a healthy growing company. These can be new ways to assess data through dashboards, charts, and other data visualizations. With your assistance your team can learn new ways processes and techniques to better forecast business outcomes, assess risks or develop long-term strategies.
Sometimes, "out of the box" software doesn’t meet your needs. If you are looking for a custom software application we can develop that for you. We realize there are niche industries with few technology options, as well as customer/vendor requirements that can only be solved through custom software development. We have been Master Developers for Sage 100 since 1999, working with many different industries for their unique needs.
Business Process Review
We provide analysis and documentation of your current procedures and resources, and provide recommendations for improving efficiencies to meet your business goals.
Project Planning and Management
We help you define your goals and objectives, and then create and execute an implementation plan and monitor the tasks of the project.
Our consulting staff will plan and organize in detail the implementation to minimize your employee downtime. We configure your system to your specific business needs, and document workflow procedures so that your staff can be up and running as quick as possible.
System Support and Training
All of our consultants meet Sage's strict certification requirements. Our team is available 9 hours everyday (Monday-Friday) to assist you with your support/training needs 8:00am to 5:00 pm (EST) either by phone, onsite, or remotely using various web tools. Consultants are available at other hours by appointment. Training accommodations will be based on your company's needs. For example: Onsite individual or group training, web based training or a formal classroom setting.
Guiding us in the fulfillment of this mission are these Core Values and Beliefs:
- We believe that creating and maintaining a work environment of trust, timeliness and teamwork is a demonstration of our commitment to clients, colleagues and community.
- We believe honesty, integrity, sincerity, kindness and commitment create a workplace in which team members can achieve superior results, while enhancing their own quality of life.
- As a learning organization, we actively support each team member's personal growth while valuing the individual and collective body of knowledge developed for the benefit of our clients.
- We value a team of competent, reliable, creative people whose superior work ethic and mutual accountability creates a demand for our services.
- We believe our clients value their relationships with us because of our proven and creative solutions, high quality services and the certainty of confidentiality.
877-483-0717 x 106