18 Invoice Collection Call Strategies & Best Practices for Getting Paid Faster

A successful invoice collection call requires that you to do more than just pick up the phone and start dialing and if you don’t have a specific invoice collection call strategy in place, you’re wasting more time and money than you might realize on ineffective and inefficient processes.

Join us for a live webinar and you’ll learn how to conduct critical research to better understand the demographics and psychographics of your specific customer base so you can design and implement a more effective collection call strategy and shorten the order to cash cycle with less effort.

This is a can’t miss webinar for executives, managers, and collectors to learn how to develop a winning strategy in regards to your specific business and customer base to flat out get paid faster.

Here’s what you’ll learn:

• Research
  • Understanding Your Customers
  • Understanding Your Contacts
  • Understanding Your Accounts Receivable
• Set Goals
  • Get Paid Faster
  • Reduce Bad Debt Write-Offs
  • Reduce Invoice Disputes
• Strategies
  • Automate email communications
  • Centralize information
  • Manage by exception
• Call Scripts
  • Know Who to Call
  • Know When to Call
  • Know Why you’re Calling
  • Know What to Say
  • Know How to Handle Objections
  • Know What to do Next
• Measure Results
  • Business Analytics
  • Key Performance Indicators
  • Keep Everyone Informed