Prepare for Growth with Acumatica eCommerce Integration

Grow Your Business Successfully with Acumatica eCommerce Integration 

Success generally has a positive association with people. Exponential business success, record-setting orders, and having customers like Walmart and Amazon all sound good on the surface. However, is your company ready to fulfill orders at this level of scale? It may be time to take a closer look at Acumatica eCommerce integrated ERP automation for ways to prepare for growth, create efficiencies, and drive cost savings.

Manage Multiple Order Inputs in One System

Your customer may have grown and increased their demands like lots of companies recently. Instead of only a B2B customer base, you may have added B2C to the mix with a public-facing eCommerce website. And when that was a success, you may have added an EDI component, Shopify, or Magento. 

It may be tempting to continue using the same semi-automated, mostly manual processes for getting the orders from all these sources into your order-processing system. Think about the time and headcount required to manage all those spreadsheet uploads, manual data entry, or tenuous data connections that seem to be broken more than they work.

Acumatica Retail-Commerce Edition is the single source of truth for retailers and organizations who sell B2B (business-to-business), B2C (business-to-consumer), or D2C (direct-to-consumer) that require tight connectivity between their front-end sales engine and back-end ERP system.

Integrate seamlessly with eCommerce platforms such as BigCommerce, Shopify, and Magento. Your orders get pulled in directly from point-of-sale (POS) devices. Acumatica supports orders from:

• Webstore
• Mail orders
• Telesales
• In-store purchases

Delight Customers to Create Loyalty

Full transparency into order details such as shipping and delivery details and order status is now fundamental to customer satisfaction. Discerning customers now have lots of choices for their shopping dollars, so it's imperative to provide a delightful experience to entice customers to become repeat shoppers and recommend your store to others.

Acumatica will inform you of the order status and what's available to customers during the life of the transaction and beyond. You can send status updates via email (order accepted, in process, order shipped, shipment tracking information) and provide this information via your website seamlessly and automatically with Acumatica. Boost sales by offering customer-specific pricing and loyalty programs.

In addition, when customers need support, you can offer exemplary customer support through embedded CRM with case management. It provides tracking information and easily handles returns across channels. 

Prepare for Tomorrow Now

The team at Aqurus can help you. Reach out today to find out how their expertise can help you create efficiencies and cost savings so your business is ready for whatever tomorrow brings. Call (403) 768-0322 or email today!