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The Key to a Successful New ERP Implementation is ERP Usability

The Key to a Successful New ERP Implementation is ERP Usability

Why is ERP Usability Important when Evaluating the Value of a New ERP Implementation

A successful new ERP implementation depends on user adoption. User adoption is crucial for effective and efficient use of the system. If the system is not usable as intended, it cannot provide the benefits to justify the investment. Some ERP benefits include productivity improvements, cost savings, and the ability to make intelligent decisions through improved data management. The key to successful user adoption is ensuring the new ERP system is usable. Therefore, ERP adoption and usability go hand in hand in determining the success or failure of a new ERP solution. "What's the point of having the best functionality if few people within the business can actually use it?" - Nucleus Research SMB ERP Technology Value Matrix 2022

5 Tips to Evaluate a New ERP for ERP Usability

When evaluating ERP usability, it is crucial to consider these five factors and include them in your selection checklist for ERP cloud solutions. While it is vital to implement the software quickly, it is even more essential that your company fully utilizes it. A successful implementation can significantly benefit your business by streamlining operations and increasing profits. On the other hand, a failed implementation can have disastrous consequences. Even if the software has all the necessary functionality, it will be a wasted investment if it is not implemented correctly, and employees are reluctant to use it.

Download this solution brief to uncover the critical role of ERP usability in optimizing your business software solution.

Five usability factors for ERP

This solution brief provides details on the top five factors that maximize profitability and usability.


    Business owners and decision-makers across all departments using Acumatica Cloud ERP rely on advanced reporting and analytics tools that provide real-time insights into operations. You can easily access up-to-date information on important metrics such as sales, inventory levels, and financial performance, enabling them to make data-driven decisions. By visualizing this data through Acumatica's intuitive dashboards and interactive charts, companies can gain a deeper understanding of trends and patterns, ultimately identifying growth opportunities and process optimization.


    The ability to generate personalized reports and KPIs is another crucial element of ERP usability. Acumatica Cloud ERP has a powerful reporting engine that allows users to create customized reports, including sales reports, inventory analysis, and financial statements. The software also enables users to create personalized KPIs, enabling companies to track their progress toward specific goals and objectives. This high level of customization ensures that users have access to the most pertinent information related to their roles and responsibilities, ultimately enhancing overall productivity and decision-making capabilities.


    ERP systems must be user-friendly and intuitive to enable efficient task completion by employees in different roles and departments. Acumatica Cloud ERP prioritizes the user experience with a modern and customizable interface, role-based access, and mobile accessibility, allowing for collaboration and contributing to the organization's success.


    Acumatica Cloud ERP is designed to meet various industries' unique requirements and challenges. It offers industry-specific functionalities and capabilities tailored to manufacturing, distribution, retail, field services, and other sectors. This industry-specific focus enables businesses to optimize their operations, streamline processes, and stay ahead of the competition by aligning with industry best practices.


    In today's business landscape, integrating with other systems is essential. Acumatica Cloud ERP offers a flexible architecture, making it easy to connect with third-party applications. This enables businesses to leverage existing investments and add new functionalities as needed without costly and time-consuming customizations. Companies can adapt and scale their ERP systems to meet evolving business needs, ultimately driving profitability and success. Acumatica Cloud ERP delivers a comprehensive solution that fuels profitability and enables businesses to thrive.


Acumatica Cloud ERP empowers your entire company to work efficiently by providing easy system usage and access to necessary data. Bi-annual enhancements are driven by direct customer feedback, leading to numerous product advancements and usability awards. Acumatica is the number one ERP solution in the Latest Nucleus Research SMB Value Matrix Report of 2023, proving to be the frontrunner in the ERP Usability category and benefiting small and medium-sized businesses that must invest strategically while being mindful of limited funds.

"Acumatica LIVES by its mission to be the most customer-friendly ERP provider, as evidenced by:

  • A formal “Customer Bill of Rights” manifesto guarantees every user fair and friendly treatment.
  • An Acumatica customer portal to facilitate collaboration with trading partners such as vendors, customers, and outside consultants.
  • A steadfast focus on developing and supporting a singular ERP product with significant R&D investment (75% of Acumatica resources help develop and test the software).
  • Free online training for ALL employees via Acumatica Open University.
  • Award-winning usability and satisfaction ratings from industry sources G2, IDC, Nucleus Research, and Gartner. Winner of the coveted CODIE award for the best software product in 2021." (Download ebook here:  Evaluating Acumatica and Oracle NetSuite: Considerations for SMB Companies - page 6)

Clients First can be reached at 800.331.8382 or via email at  We would be pleased to discuss your next ERP project for Acumatica, Dynamics 365 Finance and Supply Chain or Dynamics Business Central. 

You may also contact us via email or phone at: or (800) 331-8382  

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3 Scenarios that Require a Partner vs. Direct Acumatica Implementation

Which Cloud ERP Solution Is the Most Usable, Functional and Valuable?

Another version was published on Clients First blog - 5 Usability Factors to Include in Your ERP Cloud Selection

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