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Question:  David, is Sage 100 ERP data available in the cloud?  Do you know of a reasonably priced cloud hosted CRM software program that will work with both Sage 100 ERP (formerly MAS 90, MAS 200) and Microsoft Outlook?

Answer:  The simple answer is yes, through SugarCRM!  There are several CRM programs that integrate with Sage 100 ERP.  Sage recommends the flagship Sage 100 ERP integrated CRM they own and develop, Sage CRM.  Sage also offers SalesLogix.  If you are looking for an affordable cloud hosted CRM solution that integrates with Sage 100 ERP we recommend SugarCRM.  We have many reasons for recommending SugarCRM for Sage 100 ERP.   SugarCRM is the fastest growing CRM software in the world with over 6.000 installations.  SugarCRM works with both Microsoft Outlook, Sage 100 ERP and is an open source cloud based CRM. This means it can be integrated with a number of other everyday business software solutions, such as email marketing, accounting software, payment solutions and more.  There is a SugarCRM Sage 100 ERP integration available at an extremely affordable price.  SugarCRM offers much more in functionality at a fraction of the cost of SageCRM.  

The Sage 100 ERP SugarCRM integration offers a 360 degree customer view.  All the sales history is synced into SugarCRM from Sage 100 ERP, the integration provides salespeople with a 360 degree view of their customers from within SugarCRM.  The Sage 100 ERP SugarCRM integration gives the sales representative visibility in SugarCRM to account sales history information in Sage 100 ERP without having to access Sage 100 ERP.  The sales history is not only by month and by year, but also by product so a salesperson can see “Top Sellers” as well as items that are not selling so well with that account.

The SugarCRM Sage 100 ERP integration eliminates redundant data entry.  The sales orders are entered into SugarCRM and automatically transferred into Sage 100 ERP, eliminating duplication of data entry and increasing order accuracy in Sage 100 ERP.  In addition, because sales reps can be entering these orders themselves on the road on laptops, ipads, or mobile phones, the speed at which orders get into the system is dramatically increased.    Customer name and address changes in one system can be instantly updated in the other.

The SugarCRM Sage 100 ERP integration eliminates the need for purchasing expensive Sage 100 ERP User Licenses by Seeing ERP Data in SugarCRM.  Sales representatives can view inventory quantities on hand, open sales orders, invoice history, customer credit information, and everything they used to have to either lookup directly in Sage 100 ERP or call someone to lookup for them.  

The SugarCRM Sage 100 ERP integration offers the ability to view Sage 100 ERP data in the Cloud and on mobile devices through SugarCRM.  SugarCRM allows sales reps to view Sage ERP data on the road, on their ipads, and on other mobile devices without being connected to the office.   Many of the Sage CRM solutions require a VPN connection to the server in order to have true integration with Sage 100 ERP.   SugarCRM has virtually real time integration, and users can see all the critical data they need in the cloud.

The SugarCRM Sage 100 ERP integration offers more streamlined sales history view in SugarCRM than in Sage 100 ERP.  The integration syncs Sales History by Inventory Item, Sales History by Product Line, and Sales History by Item Category for each customer, the data is readily available within each account in SugarCRM.   Sage 100 ERP itself does not have this level of reporting easily accessed.    

Please contact us to learn more about the SugarCRM Sage 100 ERP integration.

Written by David Faye, Owner Faye Business Systems Group

Entrepreneur with broad experience in building businesses and helping businesses grow primarily through the effective use of information technology. CEO of Faye Business Systems Group, a software company specializing in implementation, development, and support relating to cloud based Accounting, ERP, and CRM Software with extensive expertise in Sage MAS 90 and MAS 200, SugarCRM, Intacct, and the development of custom software.


Development of creative and innovative IT and software solutions to address real business issues, strategic planning, development of IT strategies, helping organizations in the effective use of Accounting, ERP, and CRM software, expert in implementation and optimization of Sage MAS90 and MAS200 software, SugarCRM, and others.

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