Keep In Touch with Your Customer (and Your Business) with SAP Business One

Outfitting a small business for success often requires a different approach than that of a large enterprise. Small business owners tend to have a more hands-on approach when it comes to interacting with the customer and managing the business. While this personal touch can indeed be a key differentiator for a small business, managing day-to-day operations can prove challenging with a smaller staff and a focus on growing a larger client base. By leveraging the right technology, small businesses can more effectively manage their operations while maintaining quality service their customers expect. With the SAP Business One® application, companies can compete well beyond the size of their pool of employees and resources – as did Vision33 customer Sigma Safety.

Based in Surrey, British Columbia, the successful public safety equipment supplier was able to effectively increase its customer order capacity with the same three employees it always had. While the number of orders doubled, Sigma Safety was able to maintain its service quality without getting slowed down by order fulfillment.

Like many small businesses, Sigma Safety worked with Vision33 to overcome its business challenges including manual processes, scalability, and inventory management. To find out how the right technology can empower your small business to maintain high level of customer service and visibility, read the Sigma Safety customer snapshot. 

 Other relevant blog posts: 

• How Do You accelerate Customer service with SAP Business One? 
• Canadian Best Managed Company, Tundra Shows Customer Focus & Commitment with SAP
  
• Paying it Forward Through SAP Business One