How to get Sage 100 ERP Paperless Office to Print Without Delay

Question:  Mike, we own Sage 100 ERP (formally MAS 90), while printing to paperless office, the system just hangs and does not complete or respond.

Answer:  This normally means the Paperless Office PDF printer got corrupted or that security permissions are locking down access to the Paperless Office. This can be corrected with a few steps: 

1. Uninstall and Reinstall the Workstation Setup
2. Go to the Start Menu / Devices and Printers in Windows and Right click on the "Sage PDF Converter" 
3. Select "Printer Properties" 
4. Navigate to the Ports tab 
5. Click "Add Port" and Create a New Local Port called "Sage" 
6. Click Apply
7. If you receive an error adding a port you’re in a high security environment, see "High Security Suggestions" below. 
8. Navigate to the Security tab and add select the "Everyone" group. Select "Manage This Printer" and "Manage Documents" under the Permissions box 
9. Click Apply 
10. Accept all changes and test Paperless printing.