Who’s Your ERP Manager? Every ERP Investment Needs a Coach
Growing businesses invest in ERP (Enterprise Resource Planning) solutions to bring together the separate parts of the company into one integrated system. This integration of data allows business owners and managers make smart decisions and empowers employees with access to data to better serve your customers. If you already invested in an ERP system, you are ahead of the game. Whether you already have an ERP system or are considering making the investment in a new ERP system, don’t leave out one essential player – the ERP manager.
If you don’t have anyone in charge of managing the ERP system, you might fall prey to one big ERP mistake which sounds similar to the 1930's classic Abbot & Costello skit called "Who's On First?" You can listen to this classic comedy routine HERE. The point is to ask the question, "In your company who is the person in charge of managing the long & short term goals of your ERP system?" More importantly, are you set up to get the most out of your ERP investment? If your company doesn't have a CTO or CFO, your employees may expect those "big picture" management decisions to come from you. Even if you are the CFO or CTO and it is your responsibility, have you thought much of it? If you aren’t hearing complaints, then you likely aren’t even thinking about it. Here are 3 management considerations to think about regarding your ERP, even if you aren't suffering immediate pain from it.